Claims

At Cheap Insurance, we understand that filing a claim can feel overwhelming. Our goal is to make the process as smooth and hassle-free as possible. Below is all the information you need to file a claim and get the support you deserve.

1. How to File a Claim

To file a claim, follow these simple steps:

  • Step 1: Log in to your account or create one if you haven’t already.
  • Step 2: Go to the Claims section and select the type of claim you want to file.
  • Step 3: Fill out the necessary information about the incident and provide any required documentation (e.g., photos, police reports, medical records).
  • Step 4: Submit your claim. Our claims team will review your submission and contact you for further details, if necessary.

2. Required Documents

The documents required may vary depending on the type of claim you're filing. Generally, you may need to provide:

  • Proof of loss or damage (e.g., photographs, police reports, accident reports).
  • Policy details and claim number.
  • Any relevant medical records (for health or accident claims).
  • Receipts or invoices for any repairs or replacement items (for property or auto claims).

3. Claims Process

Once your claim is submitted, it will go through the following stages:

  • Review: Our claims team will assess the information provided, verifying the claim details.
  • Investigation: Depending on the claim type, we may need additional information to verify the facts surrounding the claim.
  • Decision: Once the investigation is complete, a decision will be made regarding your claim, and you will be informed about the outcome.
  • Settlement: If your claim is approved, we will process the settlement based on your policy terms and conditions.

4. Claim Timeframe

The time required to process a claim varies depending on the complexity of the case and the type of claim. Typically, claims are processed within 10-15 business days, but more complex cases may take longer. Our team will keep you updated throughout the process.

5. How to Track Your Claim

You can track the status of your claim by logging into your account and visiting the Claims section. You will be able to view updates and any next steps or actions required. If you need assistance, feel free to contact our claims support team.

6. Contact Us

If you have any questions or need help with your claim, don't hesitate to reach out to our claims department. You can contact us via:

Our team is here to help you through every step of the claims process and ensure you get the support you need.